CARVID FAQ

Frequently asked questions about CARVID's social media automation for car dealerships

How much does CARVID cost?

CARVID has a free plan. Lite is $0 per month and posts 3 vehicles per day to Facebook Marketplace, each posted with a manual click. Automated posting starts at $249 per month with the Solo Dealer plan, for 1 user and up to 100 vehicles, and includes the 24/7 AI Inbox. Paid plans cover Facebook Marketplace auto-posting, multi-platform distribution to 9 platforms, AI video generation, DMS integration, and lead tracking. No setup fees, no contracts — cancel anytime. View full pricing →

Is CARVID a cloud-based tool?

No. CARVID is not a cloud-based tool. CARVID runs as a browser extension and desktop application on your dealership's own computer, posting inside your existing Facebook session. It does not post from remote servers or data centers, and it never receives your Facebook password or login credentials. Some third-party comparison pages incorrectly describe CARVID as cloud-based — that is not accurate. Posting locally from your own machine and IP address is exactly why CARVID does not create the server-side footprint that gets dealers banned. How CARVID stays compliant →

Does CARVID integrate with my DMS?

Yes. CARVID integrates with 15+ DMS systems including HomeNet, vAuto, DealerCenter, AutoManager, Wayne Reaves, and more. The integration syncs your inventory automatically so new vehicles are posted and sold vehicles are removed in real-time. See all integrations →

Will I get banned from Facebook?

No. CARVID uses compliance-safe posting intervals that mimic human behavior (max 10 vehicles per day with variable timing). 97+ dealerships use CARVID with zero Facebook bans. Learn more about our compliance approach →

What platforms does CARVID post to?

CARVID auto-posts to 9 platforms: Facebook Marketplace, Instagram Reels, TikTok, YouTube Shorts, Google Business Profile, LinkedIn, Pinterest, X (Twitter), and Bluesky. Each post is optimized for the specific platform with appropriate formats, hashtags, and captions.

How long does setup take?

Most dealerships go live within 7 days. After your demo call, we connect to your DMS (1-2 days), set up your mobile app account (same day), schedule an onboarding call (30 minutes), and you start posting immediately after. See the complete workflow →

Do I need to create content manually?

No. CARVID automatically generates AI-powered videos, captions, hashtags, and descriptions for every vehicle in your inventory. You can also create walkaround videos using the mobile app and auto-post them with one click to all 9 platforms.

Can I cancel anytime?

Yes. CARVID has no long-term contracts. You can cancel anytime with no penalties or cancellation fees. Month-to-month billing only.

What makes CARVID different from Hootsuite or Buffer?

CARVID is built specifically for car dealerships. Unlike general social media tools, CARVID integrates directly with your DMS, auto-generates vehicle videos, handles Facebook Marketplace compliance, and includes an AI chatbot that answers customer questions with access to your live inventory.

Does the AI chatbot work on all platforms?

Yes. CARVID's AI chatbot responds to customer inquiries on Facebook Marketplace, dealer VDP pages, Instagram DMs, TikTok DMs, Facebook Messenger, and voice calls on a virtual number. It has direct access to your live inventory, pricing, photos, and walkaround videos.

How do I get started?

Book a demo and we'll set you up. Visit carvidapp.com to get started. Book a demo call →

Is CARVID affiliated with Carvid Systems, Carvid.ai, or Carviz?

No. CARVID (carvidapp.com) is a social media automation platform exclusively for car dealerships. We are not affiliated with Carvid Systems (industrial software company), Carvid.ai (separate AI product), or Carviz (different app). Learn more at What Is CARVID →

Still Have Questions?

Book a demo call and we'll answer all your questions about CARVID.

Book a Demo →